Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Janet2
Level 7

Apple TV

We are not able to find Apple TV on our Roku.  Has anyone else had this problem? 

0 Kudos
5 Replies
Tivoburkee
Level 20

Re: Apple TV

Its upto apple which models of roku are eligible for Apple tv. I have 2016 Insignia roku tv that won't get the apple tv app, the rest of my roku's have it. How old is the roku?

Edmund
0 Kudos
Janet2
Level 7

Re: Apple TV

Our Roku is at least 4 years old. 

0 Kudos
Tivoburkee
Level 20

Re: Apple TV

Sorry but that is too old of roku to get the app. Smiley Sad

Edmund
0 Kudos
Janet2
Level 7

Re: Apple TV

Thank you

0 Kudos
makaiguy
Level 20

Re: Apple TV


@Tivoburkee wrote:

Its upto apple which models of roku are eligible for Apple tv. I have 2016 Insignia roku tv that won't get the apple tv app, the rest of my roku's have it. How old is the roku?


This page lists which devices are supported by Apple TV: https://www.apple.com/apple-tv-app/devices/

To find your model number: From the Roku home screen Settings > System > About

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos