Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Apple TV will not steam

I have a Roku 3 4200x and for some reason I can not stream Apple TV. The app loads in and the selections load in but when I try to stream a show I just get a screen that will not run. It’s like the show won’t load. Any suggestions?

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Level 7

Re: Apple TV will not steam

I have a Streaming Stick+ which will not play purchased movies if auto-adjust refresh rate is on.  Of course movies play at 24fps, but the odd thing is that movie trailers and Apple TV+ content will play at 24fps.

Try System->Settings->Advanced system settings->Advanced display settings, and turn auto-adjust display refresh rate off.  This should fix the problem.

I am currently trying to see if Apple can contact Roku about the problem.

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