Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Apple TV region

Hi,

When trying to sign in on Apple TV channels (using my iOS device) I get the message on TV screen: "Unsupported Region The Apple TV is not currently available in your region." 

I now live in Taiwan.

My Apple-ID (apple store) region is Taiwan.

I have VPN on router and other channels on Roku work fine with US content.

My Roku account and device have been set up while I was in the US.

Apple TV works fine (with VPN on router) on all Apple devices.

 

Please advise.

Thank you!

 

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1 Reply
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Roku Employee
Roku Employee

Re: Apple TV region

@arsenijevic 

Thanks for the inquiry.

As per the Community Guidelines:

Discussions regarding any usage of VPNs to circumvent established regional broadcast rules or limitations are not allowed in the Community. Any topic or comment posted regarding the use of a VPN, or any circumvention of applicable limitations, will be removed at Roku's discretion.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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