Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
If the issue remains unresolved, I'd recommend reaching out to Apple TV directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Apple TV channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.
I also started getting the "Video Not Available" error for Apple TV on all my Roku devices. Was watching fine Friday night, January 29. Got the error starting Saturday, January 30, and ever since.
Video Not Available - There is a problem loading this video. If this continues, check your internet connection.
We have three TVs with Roku Ultras attached and the error occurs on all of them. From the same home network I can load episodes successfully on my iPad, iPhone, and Windows web browser so this seems particular to the Roku app. All other Roku apps/services running successfully.
Roku (9.4.0, build 4200, updated Dec 18) and Apple TV app (5.2, build 224) show updated to current versions.