Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JokerJ420
Level 7

Apple TV on my 2 year old roku tv

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I’m able to download Apple TV on my newist tcl roku tv but for some reason it won’t install on my older TCL roku tv any tips or suggestions on as to why this is an issue thank 

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Community Manager
Community Manager

Re: Apple TV on my 2 year old roku tv

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@JokerJ420  Thanks for reaching out. The Apple TV channel doesn't support all models of Roku devices and TVs. You can see the list of supported devices here: https://support.roku.com/article/360036652634-how-do-i-use-the-apple-tv-channel-on-my-roku-streaming...

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Community Manager
Community Manager

Re: Apple TV on my 2 year old roku tv

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@JokerJ420  Thanks for reaching out. The Apple TV channel doesn't support all models of Roku devices and TVs. You can see the list of supported devices here: https://support.roku.com/article/360036652634-how-do-i-use-the-apple-tv-channel-on-my-roku-streaming...

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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JokerJ420
Level 7

Re: Apple TV on my 2 year old roku tv

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Thanks for the prompt answer you rock @RokuTannerD 

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ellenaj8
Level 1

Re: Apple TV on my 2 year old roku tv

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Who is responsible for Apple TV being available on older models? I just purchased four models of the Roku Express about a year ago thinking that they would be the latest model and good for years to come, and they do not support Apple TV. The SKU is 3900RW. One is actually still in the box because we did not end up getting rid of our cable. Is it Apple TV not making it compatible or is it something in Roku’s end? 

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