Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Apple TV movies in my library won't play on Roku 2

I successfully added the Apple TV app on our Roku 2 (4210 series). I have movies in my Apple TV library, but none of them will play. I constantly get a message saying the movie is not available at this time. I can play the same movie on my MacBook Pro and iPad. Any help on what needs to be done to play movies from Apple TV library through Roku 2 is appreciated.

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Level 19

Re: Apple TV movies in my library won't play on Roku 2

Thanks for the note. You'll want to start by contacting Apple support to report the issue in their channel and request additional assistance. You can reach them here: https://support.apple.com/contact

Please let us know what you discover! 

 

Thanks,

Tanner

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