Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RachaelAnn91
Level 7

Apple TV channel not connecting

It’s doing this same thing when I try to go to my apply tv channel. I tried unplugging them but it still doesn’t work. That’s on my roku express in my bedroom. I don’t know what to do. Someone please help. Roku Express (3900 series)  

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku channel app will not connect

@RachaelAnn91

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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