Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

apple tv

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how do i install apple tv on my roku3

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Roku Employee
Roku Employee

Re: apple tv

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@cmikiet 

Thanks for the inquiry.

For information on how to add Apple TV to your device, visit our Support page here: How do I use the Apple TV channel on my Roku streaming device?

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Roku TV 6114X missing AppleTV Channel

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What is it about the 6114X that it cant have AppleTV? Is my awesome 4k Roku TV becoming obsolete already?

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Level 21

Re: Roku TV 6114X missing AppleTV Channel

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I wasn't aware that any TV was incompatible. Are you located somewhere that the channel might not be available on a Roku device? 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 19

Re: Roku TV 6114X missing AppleTV Channel

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@SilentumX  The Apple TV channel does not support 5000 and 6000 series Roku TVs. See more here: https://support.roku.com/article/360036652634-how-do-i-use-the-apple-tv-channel-on-my-roku-streaming...

For more information, we'd recommend following up with the channel provider directly. https://getsupport.apple.com/?caller=sitemap&PRKEYS=

 

Thanks,

Tanner

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Level 7

Re: Roku TV 6114X missing AppleTV Channel

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This is the most mind boggling thing ever. It installed just fine on my Roku 3, but my newer and better Roku 4 isn’t supported?

 

my cynical guess is that Apple wants to encourage people to buy the Apple TV 4K. If people can get Apple TV+ on their high quality devices then they won’t be motivated to shell out for the Apple hardware. 

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Level 21

Re: Roku TV 6114X missing AppleTV Channel

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@kingdave wrote:

This is the most mind boggling thing ever. It installed just fine on my Roku 3, but my newer and better Roku 4 isn’t supported?


Just a guess, but since the Roku 4 is the only 4K player that doesn't support HDR, it could be that they don't want to support non-HDR 4K. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 7

Roku and AppleTV+

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I have an older Roku device (5 years old) and I cannot play content from my AppleTV+ subscription. I know Apple doesn’t play nicely with non-Apple products, but I read articles claiming it would work with Roku. 

addendum - sorry to have posted in the wrong category. My issue was solved easily by reading the support troubleshooting articles.

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Level 7

Re: Roku and AppleTV+

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Resolved Apple +  no play issue on Roku 4k by following "Settings -- Display--- change from Auto detect to 4k 60".... 

Error message from Apple was "no internet connection" ... this resolved and now all plays perfectly.

 

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