Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Apple TV App 720p TV - Scaling Problem

I have a Roku premiere 4K connected to a 720p TV. When I launch the Apple TV app, I see the Apple TV logo in the center of the screen. After about 2 seconds later the logo doubles in size and shifts to the top right of the screen. It’s like it start out scaling correctly and then shifts to 1080. The app fully loads and everything looks to be zoomed in. When navigating, the cursor for the selected item goes off screen and can not be seen because the screen is cropped. How can this be fixed? I have already tried playing with the TV’s zoom levels. This seems to be a bug.

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