Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mat3
Level 7

Anyone else not able to get Peacock on their Roku Express?

I tried to download Peacock in the channel search, but it doesn't exist. I downloaded through the website to my device and it still doesn't show up. Does it just not download on Roku exprees?

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andyross
Level 16

Re: Anyone else not able to get Peacock on their Roku Express?

NBC/Universal is not supporting older models. You can find your exact model NUMBER by going to Settings/System/About on your Roku, then scroll right.

From the Peacock website:

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

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