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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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TerriLynne1015
Level 7
‎05-11-2021 04:27 PM

Anyone else having trouble with UltraFlix,Jagged,and Bigstar channels

Can't seem to get ultraflix, Jagged or the BigStar movies channels to work just get errors.

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RokuDanny-R
Roku Employee
Roku Employee
‎05-12-2021 03:07 PM

Re: Anyone else having trouble with UltraFlix,Jagged,and Bigstar channels

@TerriLynne1015

Thanks for the post.

Try removing the channels from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channels back once more.

Does this clear up the issue you are seeing?
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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