I am having trouble with my Roku+. It is making me reinstall Hulu+ and Netflix on a regular basis. I use my Roku as my primary way to watch TV. Sometimes I will go to my channels list and Hulu is gone and I have to reinstall and sign in again each time I have to reinstall it. Sometimes it happens 2 or more times in a week, other times I have to do it once every few weeks. This happens with Netflix as well, but not as often. We have a Roku+ on 2 different tv's in our house and this only happens on one of them. It is very frustrating. Can anyone help me out on what I need to do?
Sounds like you may have been hacked somehow.
I would do a Factory reset and open an entirely new account.
Then link them.
Are you sure your Rokus are linked to the same account? Check from Settings->System->About. If they're not, any channels added/removed from one Roku will be added/removed from all Rokus linked to the account, so it's possible that someone else has a Roku linked to the account and keeps removing those channels.
How do I change the name on the account? It is showing someone that I do not know as the person on the account. I bought this new and don't understand how someone else would be linked to it.
Sounds like you may have been hacked somehow.
I would do a Factory reset and open an entirely new account.
Then link them.
Thank you for the help. The factory reset worked and everything seems to be lined out.