Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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BamaInArk
Level 9

Andrew Wommack Ministries Channel fails to load on Roku Ultra....OK on Stick +

I subscribe to Andrew Wommack Ministries channel.  It used to work fine on my Roku Ultra but lately when I attempt to start it it just returns to the Menu screen.   The channel works fine on 3 other Roku Stick +s I have.
I have uninstalled the channel and reinstalled multiple times.  Is there anything else I can try?

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Channel fails to load on Roku Ultra....OK on Stick +

@BamaInArk 

Thanks for the inquiry.

Please make sure when removing the channel, that you restart the device before adding it back again.

If the issue is still not resolved, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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tripleod
Level 7

Re: Andrew Wommack Ministries Channel fails to load on Roku Ultra....OK on Stick +

Andrew will only work on wifi...

https://www.awmi.net/video/roku-channel/

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