Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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julissa
Level 7

America TVgo from peru doesn't appear on the channel line up, is there a way to download this?

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it is advertise that roku now has availabilty to download AmericaTVGO from Peru but I tried looking at all the channels and cannot find it. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: America TVgo from peru doesn't appear on the channel line up, is there a way to download this?

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@julissa 

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: America TVgo from peru doesn't appear on the channel line up, is there a way to download this?

Jump to solution

@julissa 

Thanks for the inquiry.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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GogglesPaisan
Level 7

Re: America TVgo from peru doesn't appear on the channel line up, is there a way to download this?

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@julissa , did you ever find out the answer? I would also like to know. I just emailed America TV Go to ask the same.

It seems like Roku could be more helpful in addressing this matter, especially for potential customers like myself who are deciding whether to even purchase one of their devices.

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