Channel Issues & Questions

[Ally1]

I have amazon prime and the channel on my roku. When I try to sign in, it tells me to login to my roku acct and add the code...shouldn't I be able to just sign in to my acct?! Also, when I do the code it says that channel isn't available in my region? Please help!

[RokuDanny-R]

@Ally1 

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Amazon Prime Video support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Amazon Prime Video support here: https://www.amazon.com/gp/help/customer/display.html?nodeId=G9SY6AQJV45JFMET

Thanks,
Danny