Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Velu
Level 7

Amazon prime video App is not Available in my Roku Ultra

I dont See Amazon Prime Video App in Roku Ultra

4 REPLIES 4\
sjadhksakj
Level 7

Re: Amazon prime video App is not Available in my Roku Ultra

Same. Is Disney plus avalable. Is it possable you had a vpn running on your PC when you created you account?

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makaiguy
Community Streaming Expert

Re: Amazon prime video App is not Available in my Roku Ultra

Note it's not called "Amazon Prime", the channel app is called "Prime Video".

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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magut
Level 8

Re: Amazon prime video App is not Available in my Roku Ultra

Same. We cant use Prime video in Turkey... 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Amazon prime video App is not Available in my Roku Ultra

@Velu @sjadhksakj 

Thanks for the post.

Where are you located? 

Please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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