Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ken481
Level 7

Amazon prime Video not available in channel list

For some reason i am unable to find amazon prime video on my channel list - i even searched for prime video - yet not available.  Has it been removed from Roku or is there coutnry restrictions - i live in Malta Europe
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Basil
Level 10

Re: Amazon prime Video not available in channel list

"ken481" wrote:
For some reason i am unable to find amazon prime video on my channel list - i even searched for prime video - yet not available.  Has it been removed from Roku or is there coutnry restrictions - i live in Malta Europe

There are restrictions, and the app developer (Amazon, in this case) chooses where to support its Roku app.

Roku doesn't care where you are, but they allow the developer to make that choice. Amazon made that call. You should follow up with them.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

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