I have a Sharp LC-43LB371U roku TV. I have had it for almost exactly one year. I bought this TV to integrate roku after such a solid experience with the 3 boxes used in my main tv (started with original Netflix only roku)
This TV had absolutely no problems until the upgrade to version 7.5 on December 8th which included the new Amazon interface.
The Amazon app was perfect for a year, and now I cannot even get through a single show. Netflix is still flawless. ESPN is fine. Plex is flawless. I can play any of these for hours.
The app is less functional than the original rock solid Amazon app, but that isn't the problem. The problem is that it does not work properly on this TV with audio sync issues, buffering, and wifi network crashes. It actually crashes the wifi stack on the TV listing all wifi networks as not available requiring a TV restart.
It would be impressive that an APP can crash the entire wifi system if it wasn't so sad. It reminds me of Windows 95 when a program could easily crash Windows.
30 days and still no fix is unacceptable. Fix it, or just roll it back.
I just created the account to post that I've the same exact problem with my Sharp (LC-43LB371U) Roku TV, only Amazon App crashes and it only happens with Roku, iPad, iPhone, PC and etc. works just fine.
If Amazon is working on a solution they are taking their sweet time.
Same exact issue here. It is not a wifi issue because all other devices connected to the same wifi router work fine. And not a signal strength issue since the wifi router is only about 24" from the TV & the position has not changed. Hopefully they get this resolved soon. If anyone has any more info, please post. Thanks.
I am getting the same problem with my Roku 3 which is connected via Ethernet. Also sometimes the PBS app will also kick me off from my home network. After that happens the only way to reconnect is to do a factory reset which is a pain because I have to set my Roku up again and add passwords, etc.