Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Vorg
Level 7

Amazon Roku app seems to be down tonight

Tried several times to start the Amazon prime video over the last couple hours and just get the logo screen for a few seconds and then back to roku screen. Using a stick. been working. tried to find a report problem link on Amazon site, but they don't seem to want to report problems with the roku app
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2 Replies
RokuShawnS
Level 10

Re: Amazon Roku app seems to be down tonight

My son is watching Amazon Prime right now without issue.

Reboot your router and Roku, and then try again.  If that doesn't work, uninstall Amazon, reboot the Roku (don't skip this step), and then re-add it.
C. Shawn Smith
Community Liaison

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The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
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Vorg
Level 7

Re: Amazon Roku app seems to be down tonight

It came back up . Sites like isitdown had a few reports. Seems to have only effected a few people
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