Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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plpsavage
Level 7

Amazon Prime on Roku does not distinguish between English (US) and English (UK) causing issues

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Last night we had a terrible experience watching the movie Emma. (2020) on Amazon Prime.  During the entire movie, there was a mechanical woman's voice describing every detail of every scene and completely distracting from the plot.  Today, I tried the same movie on my laptop and was able to recreate the problem by selecting Audio, then English (US).  When I changed it back to English (UK), the problem disappeared.  I went back to Roku to try the same fix, but there was only one English option, so the problem continues.  Is there a plan for an update that fixes this issue?

#Amazon Prime

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StreamerUser
Level 16

Re: Amazon Prime on Roku does not distinguish between English (US) and English (UK) causing issues

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StreamerUser
Level 16

Re: Amazon Prime on Roku does not distinguish between English (US) and English (UK) causing issues

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