Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I have a large library of movies on Amazon. When I try to bring up the 'Movie Library Icons' I only get about a 1/4 of them. I've tried re-booting many times - nothing will bring them back. I also have the same problem on two different roku's: The same 'missing' Movie Icons (they don't come back). Thus I have no way of seeing what's in my Amazon Library. Any ideas?
My Amazon Prime isn't loading my libraries completely. There are over 40 movies in my personal collection that I don't have access to right now. I've tried deregistering my device and reregistering. I've tried a system restart, twice. I've tried resetting my wifi connection. Nothing seems to work.