Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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LMichele1232
Level 7

Amazon Prime linked accounts - how to add to Roku?

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Hi all,

I have searched through existing posts and found some similar questions but not quite this one, so hoping someone can help. 

We just got our Roku Streaming Stick+ (in the UK) and I spent yesterday signing in to all our accounts through the added channels (Netflix, NOW TV, Amazon, Disney+, etc).

We pay for Hayu and STARZPLAY through our Amazon Prime subscription. I went to add the HAYU and StarzPlay individual channels, and then log into those channels individually, using the Amazon credentials but it did not work. Is there a way around this to access the content from those services? Or is Hayu and STARZPLAY (and other linked subs) content already available from within the Amazon Prime channel once you're signed in? 

Thank you!!

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andyross
Level 15

Re: Amazon Prime linked accounts - how to add to Roku?

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I do believe you access channels like that through the Prime app.

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andyross
Level 15

Re: Amazon Prime linked accounts - how to add to Roku?

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I do believe you access channels like that through the Prime app.

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LMichele1232
Level 7

Re: Amazon Prime linked accounts - how to add to Roku?

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Thank you so much, @andyross

I had a look and both apps were, as you say, accessible via the Amazon Prime channel! 

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