Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Amazon Prime content unavailable

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Amazon Prime has "Content Unavailable" for Fringe series. Fringe is still on Prime. All other Prime series play back just fine. Reset Roku stick did not help. Wondering why the 1 glitch and if it can be solved. 

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Level 19

Re: Amazon Prime content unavailable

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Roku is just the conduit, you need to be contacting Amazon about this.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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Level 19

Re: Amazon Prime content unavailable

Jump to solution
Roku is just the conduit, you need to be contacting Amazon about this.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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