Can't believe it was as simple as setting the Roku display resolution to match my TV. Roku was set for 1080p and my TV is only 720p. Ever since I changed it the only buffering I've seen over 5 -6 days (2-3 movies, many episodes of same shows I had issues with) is at the very beginning of a video. Which is usually during the preview that Prime queues up. Absolutely no buffering beyond that and no audio-video out of sync.
Hope it's this easy for the rest of you.
Unfortunately, that's not a good solution for my 1080 TV. I have the exact problem. The solution is not to lower the resolution since it's working fine on all other channels.
It definitely looks like an Amazon issue.
I don't believe it's about lowering the resolution but rather making sure the resolution setting matches the TV's. It is definitely a problem only with Prime and this worked for me and at least one other so far. Sorry I can't be of more help. I wish you luck finding a solution.
My Amazon and Netflix channels will both pull up but when I chose a show/movie to watch it goes into endless buffering. My other channels work fine. I had uninstalled and reinstalled the channels. I have shut off my Roku and restarted. Did the same with my wifi. Everything works fine on my computer just not with my Roku. I am not sure what to try next. Oh and I also did the update Roku and restart Roku through the actual Roku settings. Still just endlessly buffers.
I tried calling Roku but could not get a person on the phone.
Thank you for any assistance.
Thanks for the note.
When removing a channel, make sure to remove the channel, restart the device, then add the channel back again.
Please keep us posted what you find out.
I have been busy and never followed up with Amazon support (actually, just forgot about doing it). The hiccuping persists and also makes the video out of sync with the audio.