Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Strega
Level 17

Re: Is Amazon no longer going to support the Prime Video app on certain Roku devices as of 11/1/21

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@MizzSAs I read your post, I thought it was going to end: "just another reason to ditch Amazon altogether."  You said your Roku is working fine for all other channels.  It was Amazon that decided to change their software to not to support your Roku.

anode505
Level 9

Re: Is Amazon no longer going to support the Prime Video app on certain Roku devices as of 11/1/21

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Amazon screws your Prim so ditch Roku?  I don't follow that logic.  RoKu didn't screw you or disable all the other channels, AMAZON DID.  Ditch Amazon!!!!

Amazon's app was pure **bleep**e!!!!  Worst on Roku.  Don't see why the uproar of the the loos af a pile of stinking poo.

The only app that got hosed was one that has *IT's OWN* streaming hardware.

Wake the Frig up!!!!  It is Amazon's greed; not roku that you are upset with.  Focus.

 

 

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Lyn3
Level 7

Re: Is Amazon no longer going to support the Prime Video app on certain Roku devices as of 11/1/21

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Thanks, Strega.  Just my luck.  The link isn't working for me - says it's experiencing a problem.

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Strega
Level 17

Re: Is Amazon no longer going to support the Prime Video app on certain Roku devices as of 11/1/21

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@Lyn3  My link was to this thread, so somehow you got here. 

 

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Rick61
Level 7

Re: Is Amazon no longer going to support the Prime Video app on certain Roku devices as of 11/1/21

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I received the same notification.  I might understand if my Roku was 10+ years old but I only got it about 5 years ago.  Amazon Prime is mostly pay to watch anyway.  I won't miss it.

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2000163164502
Level 7

Re: Is Amazon no longer going to support the Prime Video app on certain Roku devices as of 11/1/21

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I have a TLC Roku TV.  Can I use a new Roku device?

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renojim
Community Streaming Expert

Re: Is Amazon no longer going to support the Prime Video app on certain Roku devices as of 11/1/21

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@2000163164502, If the question is, "Do you need to?", then the answer depends on what you're trying to accomplish.  I assume this TV is one of the devices that Amazon no longer supports.  In that case the answer is absolutely.  You just connect the Roku device the same way you'd connect a Blu-ray player, game console, etc., and select the proper input.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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chrigid
Level 8

Re: Amazon Prime Models Supported

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Is there any way to tell if you're buying something that's been sitting in a warehouse for umpteen years? I've only had my now prime-unworthy Roku for 3 years.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Amazon Prime Models Supported

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@chrigid

Thanks for the inquiry.

What specific Roku model device are you using? This information can be found in Settings > System > About.

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Pekkle
Level 7

Re: Amazon Prime Models Supported

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Yes there is a cable box.

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