Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 9

Amazon Prime Video exiting during playback


I just wanted to pass along that the Amazon Prime Video app was updated today and I noticed after watching one of my movies that the app exits back to the Roku home screen when playing bonus content, which plays automatically at the end of the film. I noticed this on my 2018 Roku streaming stick.

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