Channel Issues & Questions

[Whizkid]

Just wondering how many people in Canada with a Roku device and a Amazon Prime account would appreciate being able to access Amazon Music on their device?? It is available in the USA why not here? Is there any support for this out there?

[2wheelsyyc · Accepted solution]

We want Prime Music on Roku in Canada also!!!  Please provide this content Roku!

[RokuDanny-R · Accepted solution]

@2wheelsyyc @Whizkid 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Amazon support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

[moomarc]

After some back and forth with Amazon rep, the best I got was: "Yes, all features to be added, however, they are still working to upgrade on that."  ...  But later clarified as "I can't say yes or not, since we do not yet have update for upcoming feature,"

[JPF]

Roku please do this on behalf of all your customers.

Thx

[Gusto]

Very disappointing to see everyone pass the buck. Looks like ill have to get rid of my Roku for another streaming device that can use simple apps like the music app from amazon.

Also, why does this thread say there is a solution, when there is none provided.

With this type of customer service, the Roku will fade from existence sooner than later. Too bad, I bought my first Roku 7 years ago and i suggested it to everyone I knew when it was at the forefront of streaming, but now the company has become lazy and complacent, doesn't really care about customers anymore, they have become an ad company only now.

Well this response regarding an app that I have waited for, seems will never arrive means, bye bye Roku, going to buy another streamer that uses simple apps. I will now tell everyone to look elsewhere for a streaming device, because Roku has become lazy.  Worst part is that the American Roku can use the app, just the Canadian one that does not, ridiculous.

Thanks, Disappointed Customer

[JocelynLatifah]

I had a great experience on the application system. Downloading and installing free music is absolutely reputable, error-free.

[fokurokoo]

this is my story as well. plus no twitch for roku - another amazon app. this is how bezos wins and roku betamaxes. what streaming device are you switching too?