Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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sanddune
Level 7

Amazon Fast forward/rewind debacle

When watching a video on Amazon, I'm damned if I hit ff or rew. IT CANNOT BE STOPPED!! I have to either hit "home" or the Amazon button to reset the channel. I don't have this issue on any other channel. Is anyone else suffering like me? Is there a fix?
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atc98092
Level 17

Re: Amazon Fast forward/rewind debacle

There is no "fix". That's the way the Amazon app was changed a couple of years ago. Unfortunately, that's the way it's designed. But you should be able to hit the Play button again (not the OK button, hit the one between the FF and rewind buttons) and resume playback. 
Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Sloanish
Level 7

Re: Amazon Fast forward/rewind debacle

On a computer you have the ability to jump forward or backwards 10 seconds.
Why not on Roku?
FF and RE move too slowly or quickly to be useful.
When will this be addressed?
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