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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jmnovak43
Level 7
‎09-07-2021 02:55 PM

Always have to put in code to get channel to work

why do I have to put in code to get channel to work, this happens on most channels, I should not have to put in activation code each time

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RokuKariza-D
Roku Employee
Roku Employee
‎09-08-2021 09:59 AM

Re: Always have to put in code to get channel to work

Hi @jmnovak43

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? A photo of what the issue looks like on your TV screen would be a great help as well. 

Furthermore, please be advised that some channels require a TV/cable provider login which sometimes may ask you for an activation code to access the channel's content. 

We look forward to hearing from you soon.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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