Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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IlPrincipe
Level 7

Always Logging In / Re Authenticate

I have FIOS and use Roku to watch some cable programming but I'm always being asked to re log-in and authenticate.  Like every day and it's annoying.  Some channels are more persistent than others and when I decided to NOT log in, I received an error that the channel wasn't included in my Spectrum service.  But I don't have Spectrum and I'm a FIOS customer.  So somewhere there's a link that Roku thinks I'm a Spectrum customer.  It can't be the IP address as those have to be hard-coded to FIOS.  Is it in my profile?  And it has to be Roku as I'm never asked by the premium channels like Netflix and Disney+.  It's only the channels that I stream through my cable provider.  Any ideas??

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