Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Already owned app

I have already owned a subscription. When I added it to Roku it didn’t ask for a oassword or anything. Does that mean I just got charged by Roku for it?

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3 Replies
Roku Employee
Roku Employee

Re: Already owned app

@Therhorn17 

Thanks for the post.

Can you please provide us with more information about your inquiry? What channel do you already have a subscription for?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Already owned app

Adam and Eve tv

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Roku Employee
Roku Employee

Re: Already owned app

@Therhorn17 

Thanks for the post.

How are you accessing this channel? Is this being added to your Home screen or are you accessing this through another channel?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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