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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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MUMABEAR1
Level 7
‎12-05-2020 12:10 PM

Already have a Passionflix subscription

I have had this app on my phone and tablet for a few years now and I wanted to be able to watch it on my Roku, BUT, I can't even do that because Roku wants me to pay a subscription and I REFUSE to do that if I already have one! You should give a choice to sign in as well as sign up for this app and I find it disappointing that you don't even give that either!!!!

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Strega
Level 10
‎12-05-2020 01:00 PM

Re: Already have a Passionflix subscription

Things like this are controlled by the channel/content providers. (All of the channels I use allow multiple devices and you can just log-in on the Roku.)

I googled and found this:

https://passionflix-support.maginepro.com/support/solutions/articles/35000079693-passionflix-on-roku

I notice on that page there is a link to submit a new ticket.  That might be the next thing to try.

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