Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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blackbox2342
Level 8

All4 Not Working

The All4 channel is not currently working for me. If I click it and open it, it starts to open but before the All4 homepage displays I'm booted back to the Roku home screen. There's no error messages. Other channels are working, internet is fine and All4 on the TV itself works.

Tried removing and readding channel (when I did this I was able to log into All4 before getting booted back to Roku home screen).

Tried restarting Roku and still no dice.

Anyone else having similar issues or got any ideas?

Using a Roku Streaming Stick + (3810, 3811 series)  

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: All4 Not Working

@blackbox2342 

Thanks for the inquiry.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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