Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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GregM
Level 9

All Gen Movies won't play

Subscribed to All Gen Movies and it worked ok for a few days. I was able to watch 2 or 3 movies. Then on Sunday the 28th it quit working.

I select a movie to watch.

It goes in to "Loading" mode and sits there for 20 seconds or so.

Then it tries to play for 3-4 seconds.

Then it goes back to "Loading" mode.

It then repeats this process until I give up.

It does this on all movies I try to watch.

I have sent 3 emails to All Gen Movies and none of them have been answered.

They suggest that I call Roku and supply a number. It's just a recording that says because of covid no one works there.

 

Any suggestions?

 

0 Kudos