Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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webname
Level 7

Alexa responds to Live TV changes but Roku can't do it?

Just bought our  Hisense R43A7200UK SMT ROKU TV this week and so far very pleased with everything.

However, having successfully paired Alexa with the Roku and having most things work okay, it does not seem able to change the viewing channel on Live TV. The spoken request is made to Alexa but the TV just shows, "Sorry something went wrong, please try again" - trying again doesn't make it work.

Any advice would be greatly appreciated.

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2 REPLIES 2\
LG42
Level 7

Re: Alexa responds to Live TV changes but Roku can't do it?

We have the same problem in a UK TCL Roku TV. Did you find a solution please?

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webname
Level 7

Re: Alexa responds to Live TV changes but Roku can't do it?

No I'm afraid not, Alexa can switch the Roku off but little else. Smiley Sad

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