Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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CitzenCain
Level 9

Re: Will not launch channels

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Here's an idea try testing your updates before dumping them on customers.

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RokuMary-F
Roku Employee
Roku Employee

Re: After last update, will not load any channels

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Hi everyone,

We appreciate your patience regarding this matter. 

If you are experiencing multiple channel playback issues on Roku Ultra models 4660, 4661, 4662, and 4670, you may check for a manual update to see if the issue is still occurring.
To check for a manual update, navigate to Home Settings > System > System Update > Check Now. 

Please try doing this and see if it helps with what you're experiencing.

Many thanks,
Mary

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