Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Roku non customer service. They gave you all the info you asked for if you would go back and read it. No error messages. Just will not finish loading. Circle spins around and it says loading on all channels. We need help or I guess it will be firestick for me
Mine randomly started working today again too. The update time still hasn't changed, so it's not another system update. The only thing I can imagine is that there's some value that got corrupted during the update process and the cache had to time out. But if you're thinking about doing the factory reset, you might wait another day or two.
@RokuMary-F we've given that information already to at least 4 different Roku "tech" people in 2 different threads and through Twitter. (I reached out on Twitter also). We keep giving different people the same information ad nasuem and all we get is "give us the info and we'll help" and nothing happens again until the next tech person comes along in the same thread and says "give us the info and we'll help" again. Seriously, tell me why after FOUR DAYS of nothing but "give us the info and we'll help" and no help, no answers no glimmer of hope why I shouldn't just go out and buy something else that maybe will work and might actually have some decent customer service? This has now gone beyond frustration for me.