Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I have been watching CNN on my Roku TV through a channel called "Advance TV News Beta” since July 2020. On or about October 16, 2020, when I press play on the CNN channel, it will no longer load.
In my account preferences it shows CNN is installed. Ive tried resetting my wifi account, re-powering the system, deleting and reinstall of the channel. CNN is the main channel I need and is why I purchased a ROKU TV.
My communication with Roku has been an endless email loop into cyber space. A ticket is generated by the Support Dept and nothing ever happens after that.
Do you have "Advance TV News Beta” on your TV ? Is CNN working ? How can I fix this ?
For more information about a channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
Advance TV News Beta is clearly an illegal pirate channel. CNN, MSNBC, Fox News, BBC news, etc. for free?
The CNN section was obviously just the output from the CNN Go channel. Roku will probably remove the channel eventually. Some pirate channels may have survived in the Channel Store for a long time, but most get removed.
I am in the same boat with MSNBC. That's the ONLY channel I want and I was getting it on Advance TV with a 30 minute delay. About the middle of October, it started freezing, but I could restart it and get through my favorite commentators. I don't think it's a ROKU thing, I think it is an Advance TV thing. Our freebie days are probably over. Today (10/30) I get MSNBC with no freezing but it is yesterday's shows. Ugh. I may just have to suck up and go back to paying for Hulu Live. I was hoping I could get MSNBC free at least through the elections.