Channel Issues & Questions

[tristanbills]

I just bought my 4k Onn. brand TV with the Roku OS. This is the second time I tried to watch a show on the Starz channel. The ad before the show plays fine, but when the show goes to start the screen is black. No sound or anything. I can hit Pause and see that the show is progressing, but I'm not seeing or hearing anything. Then if I hit Replay, it will bring up Captions for the replay period but still no sound or picture.

I've watched this show on this TV before with no problem. 

[boogernose]

Bizarre. You can try Settings/System/System restart

But it sounds more like a temporary problem with Starz

You can highlite the Channel in Home press Star* and send feedback

to let them know.

[Keonte]

I have the same problem but it’s all apps

[RokuDanny-R]

@Keonte 

Thanks for the post.

Can you please provide more information about the issue you are experiencing?

With more information we will be able to assist you further.

Thanks,
Danny