Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I just bought my 4k Onn. brand TV with the Roku OS. This is the second time I tried to watch a show on the Starz channel. The ad before the show plays fine, but when the show goes to start the screen is black. No sound or anything. I can hit Pause and see that the show is progressing, but I'm not seeing or hearing anything. Then if I hit Replay, it will bring up Captions for the replay period but still no sound or picture.
I've watched this show on this TV before with no problem.