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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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WinstonBongo
Level 7
‎06-10-2020 08:43 PM

Adding channels remotely online when not at the TV location

Is it possible to subscribe to a pay channel from my Roku account while on the Roku website but I am not in front of the TV. I am hoping to be able to add/delete service from my account remotely without being in front of the TV.

For example I would like to be able to subscribe and cancel my Spectrum TV channel service while not at the location of the actual TV with Roku (TV is at home in NY and I am out of town in FL).

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renojim
Level 16
‎06-10-2020 10:55 PM

Re: Adding channels remotely online when not at the TV location

You can certainly unsubscribe at https://my.roku.com/account/subscriptions, but I don't think you can subscribe.  Maybe once you unsubscribe to something it offers you the option to resubscribe, but I really have no idea.

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WinstonBongo
Level 7
‎06-11-2020 08:43 AM

Re: Adding channels remotely online when not at the TV location

Thanks.

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