Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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jc7679x111
Level 7

Adding Discovery Plus Channel

I am trying to add the Discovery Plus channel to my Roku Express 3930x. Done a Channel search on device and online account yet can't find it anywhere. I have checked and is says channel is compatible with my device. Is anyone able to assist at all.

Thank you

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5 REPLIES 5\
DBDukes
Community Streaming Expert

Re: Adding Discovery Plus Channel

Are you in the U.S.?

Are you using a VPN?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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jc7679x111
Level 7

Re: Adding Discovery Plus Channel

No I am in the UK.

I am new to all this so couldn't tell you if using a VPN.

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DBDukes
Community Streaming Expert

Re: Adding Discovery Plus Channel

If you were using a VPN, you'd know. So, no, you aren't.

As for UK, I don't know if Discovery supports Roku for its service in the UK.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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RokuMary-F
Roku Employee
Roku Employee

Re: Adding Discovery Plus Channel

Saw your post, @jc7679x111.

Currently, Discovery plus is not available in the UK region for Roku devices. The channel is managed and developed by its channel publisher. We suggest you reach out to the channel directly to let them know you want their streams available on Roku devices in your region. 

Please keep us posted if you need further questions or clarification.

Regards,
Mary

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Strega
Level 17

Re: Adding Discovery Plus Channel

Yes, I can find discovery plus in the US channel store, but when I go to the UK channel store, it is not listed.  So, I guess you can let them (Discovery) know that you'd like to watch them on your Roku in the UK and hopefully they'll try to make that possible.

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