Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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nantiques
Level 7

Adding Channel Bill O'Reilly No Spin News

I have gone through all the steps on adding the Bill O'Reilly No Spin News channel to my Roku channel line-up.  It tells me I have added it, but when I check my Roku Home Page, the channel logo is NOT there.  I can usually figure out these things myself, but I'm at a loss here.  Can anyone help?

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5 REPLIES 5\
makaiguy
Community Streaming Expert

Re: Adding Channel Bill O'Reilly No Spin News

What model Roku do you have?

This is currently a private/uncertified channel you add to your account by entering its code when logged into your Roku web account.  It may not install from your account to your Roku device, though, if you have an older Roku model that the channel was not written to support.  I cannot find info on the O'Reilly site re what Roku models are supported.

Doug
Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

Roku Community Streaming Expert
I am not a Roku employee, just a user like you.

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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nantiques
Level 7

Re: Adding Channel Bill O'Reilly No Spin News

It is a Roku Premiere HD/4K/HDR.  Thank you for any help!  Smiley Surprised)

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nantiques
Level 7

Re: Adding Channel Bill O'Reilly No Spin News

Hi, me again.  We had the Roku Streaming Stick (green box) before and had no problem adding Bill's channel to our Roku Home Page.  With this new Roku Premiere, I'm not able to add it.  ??

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makaiguy
Community Streaming Expert

Re: Adding Channel Bill O'Reilly No Spin News

Make sure your Premiere is linked to the same account as your Streaming Stick is. On both, Settings > System > About will show you the linked account, identified by email address.
Doug
Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

Roku Community Streaming Expert
I am not a Roku employee, just a user like you.

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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nantiques
Level 7

Re: Adding Channel Bill O'Reilly No Spin News

 

Yep, it is linked correctly with my same email address.  

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