Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Johnr08
Level 7

Adding Britbox

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trying to add Britbox App to my Roku TV but when I search on streaming channels it’s not listed. Also checked via online account and not listed there either. Checked TV for updates and it’s all up to date. suggestions please ???

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makaiguy
Community Streaming Expert

Re: Adding Britbox

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Where are you located?

See: https://www.britbox.com/us/help#where-is-britbox-available
Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."

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12 REPLIES 12\
makaiguy
Community Streaming Expert

Re: Adding Britbox

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Where are you located?

See: https://www.britbox.com/us/help#where-is-britbox-available
Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."

View solution in original post

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edavis26
Level 7

Re: Adding Britbox

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I have the same issue! 

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Johnr08
Level 7

Re: Adding Britbox

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I have been advised that the Britbox App has not yet been released in the UK so I’ve gone to the Firestick and loaded onto there. 

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Paxford_Pete
Level 7

Re: Adding Britbox

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I've had to do the same.  Firestick with BritBox but no NowTV; Roku box with NowTV but no BritBox.  Whichever streaming box addresses this first I will get rid of the other one - having to have two or more streaming boxes is crazy!!

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Paxford_Pete
Level 7

Re: Adding Britbox

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Is the operative word "yet"? Does that mean its planned?

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SteveCr
Level 7

Re: Adding Britbox

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Hi.

I guess this is the right thread. I've just bought a Streambar which does have the right UK channels for me - except Britbox - at least it's not in the app store.

The annoying thing is that there a a few reviews out there that claim Britbox to be available on Streambar, but I'm now suspecting that is only true in the US. THAT is totally unfair if we can't have it!

Steve

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Johnr08
Level 7

Re: Adding Britbox

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I’ve posted the issue to Britbox CS and have been advised that it is available on a number of individual tv models. 

I find it very strange that the Britbox service has been launched - and widely advertised in UK - when it can only be viewed via a browser or select TV models. It would have made much more sense to get it launched on major viewing platforms first - Sky, Virgin, BT etc. 

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SteveCr
Level 7

Re: Adding Britbox

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...should have said, I'm in the UK.

Steve

PS. Now find out the the sub woofer is also not available in the UK.

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SteveCr
Level 7

Re: Adding Britbox

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Hi Johnr08.

It might be on Roku TVs, but I don't have one of those.

Here in the UK the Roku Stick has Britbox, but it doesn't appear to be available for the Roku Streambar. Why have it on some Roku products but not another - especially as it seems to be available on the US Streambar?!

Steve

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