Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
My Roku Ultra started having the same issue yesterday. This ad interrupts whatever channel I'm watching. At first, I thought it was a Roku ad since there was no way to close it. I scaned the QR code and it lead me to a third party app that costs 4.99 to get. That's when I realized this is not an official Roku ad. It is very annoying because it not only interrupts the channel, but you have to push the home button to restart the channel every time. I included the pictures of what this looks like. The first one is the pop up ad that interrups the channels. The second is where you are directed when you scan the QR code. Does this look familiar to anyone else?? I tried a factory reset and that didn't work. I enabled the "Limit ad tracking" in privacy setting and that did nothing either. Roku needs to fix this.
