Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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KitKat21
Level 7

Activating a channel

Trying to watch TruTV but need to enter activation code through Spectrum. When I log into Spectrum..it doesn't ask for the code anywhere...help please!! 

1 REPLY 1\
renojim
Community Streaming Expert

Re: Activating a channel

Are you following the onscreen instructions precisely?  I can't speak to TruTV, but normally how these things work is that you go to the website given onscreen  (e.g., https://www.trutv.com/activate ) and then it asks you for your provider.  Spectrum wouldn't be asking for the code - TruTV would.

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