Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Scrape
Level 7

Action Flix does not work well...keeps buffering

Tried to screen a movie on 'Action Flix' the other night and after 20 minutes my Roku kept buffering.  Took a while to come back to the movie.  No problems with Netflix, Amazon, Peacock etc.  Is this just a poor channel?

 

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2 Replies
RokuMary-F
Roku Employee
Roku Employee

Re: Action Flix does not work well...keeps buffering

Hi @Scrape,

Thanks for posting in the Roku Community!

We'd like to gather more information about the issue you're running into. What movie are you trying to load? Does this happen on all movies/shows or just specific titles? 

If you occasionally see poor video quality or rebuffering, this may be due to network congestion. As a first step, could you try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote, and choosing 'Remove channel'? Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Please keep us posted.

Regards,
Mary

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Scrape
Level 7

Re: Action Flix does not work well...keeps buffering

Hello Mary, The Vanishing Point (1970) was the first movie I tried to stream on Action Flix.  Thanks for the suggestion and I will try to delete and then reload the app on my Roku.  

Thanks 

 

Scrape

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