Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RBAT10
Level 7

Acorn TV not providing close captioning

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We subscribed to Roku to get the Acorn TV channel to specifically watch the Australian series "McLeod's Daughters". Close captions were fine for seasons 1-3. Beginning with season 4 there are no captions. Some portions of the "Aussie speak" are unintelligible and we need the close captions. Any suggestions?

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atc98092
Level 21

Re: Acorn TV not providing close captioning

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Contact Acorn TV and ask them why not all episodes have CC. It's nothing in the Roku that is stopping it, as shown by some episodes having captions and others not. 

Dan
Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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atc98092
Level 21

Re: Acorn TV not providing close captioning

Jump to solution

Contact Acorn TV and ask them why not all episodes have CC. It's nothing in the Roku that is stopping it, as shown by some episodes having captions and others not. 

Dan
Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

View solution in original post

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