Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Mdmalsy
Level 7

Acorn TV — Recently Watched

I have been referred by Acorn Tech Support. I can’t delete Recently Watched shows. Each different series just stays there. I was told that Recently Watched was a Roku feature. As such, can this be fixed? If I watch 10 different shows, they’ll all remain under Recently Watched. 

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5 Replies
makaiguy
Community Streaming Expert

Re: Acorn TV — Recently Watched

My subscription is directly with Acorn via their website, and viewed via the Acorn TV channel app on my Rokus.  At the top of my screen,  I select My Acorn TV, then under Recently Watched I can click on a show graphic and choose Remove from Recently Watched.

If you subscribed through Roku instead of directly with Acorn, I expect you have to view through The Roku Channel.  If that at doesn't give you the Remove from Recently Watched option you may want to cancel your Acorn subscription thru Roku.  When your pre-paid subscription period runs out you could then subscribe directly on acorn.tv and use the Roku Acorn TV app.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.
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sueymem
Level 7

Re: Acorn TV — Recently Watched

I am having the same problem and subscribed to Acorn on their website. They told me this is an issue with Roku and not with them. I had no problems for a couple of months and then it started 2 weeks ago. I also had an issue where watched episodes didn't show the "red bar" of being watched. That has since resolved.

RokuDanny-R
Roku Employee
Roku Employee

Re: Acorn TV — Recently Watched

@sueymem 

Thanks for the inquiry.

If the issue remains unresolved, I'd recommend reaching out to Acorn TV directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Acorn TV channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://support.acorn.tv/en/support/home

Thanks,
Danny

Danny R.
Roku Forum Moderator
Writer1
Level 7

Re: Acorn TV — Recently Watched

I've had this problem for a while now. I also reached out to Acorn TV and they said it's a Roku problem because they don't have the Remove From Recently Watched button. I can now get it to work on Midsomer Murders, but nothing else. I have movies that I watched a few minutes of and didn't like. I'd like to remove them, but can't. I hope this is something that Roku can fix.

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sueymem
Level 7

Re: Acorn TV — Recently Watched

Acorn said the recently watched episodes will disappear with time which hasn't happened. I've just given up. I've never been happy with their website interface. Far inferior to Netflix.

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