Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dws1
Level 7

Accuradio station no longer functional on my TVs

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Stopped working 2 days ago - none of my 7 TVs can activate it.  Icon is visible, but when selected, it loops back to Roku opening screen.  Please advise.

1 Solution

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makaiguy
Community Streaming Expert

Re: ACURADIO

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Accuradio working for me tonight.  New build had been downloaded.

Accuradio ver 2.7 build 43

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

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13 REPLIES 13\
makaiguy
Community Streaming Expert

Re: Accuradio station no longer functional on my TVs

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It's doing the same thing here, even after a remove-restart-reinstall, on my TCL Roku TV. Haven't tried on other Rokus yet.

Edited to add:

Roku ver 9.4.0 build 4210-93

Accuradio ver 2.7 build 42

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
Williamt100
Level 11

Re: Accuradio station no longer functional on my TVs

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I have noticed the same problem -- I went to the AccuRadio website, and it no longer lists ROKU among the  "apps" (at the bottom of the web page).

Roku 3500X
Roku 4400X
Roku 4661X
dws1
Level 7

Re: Accuradio station no longer functional on my TVs

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Well, that's probably the answer then.  Maybe they are not aware, or no longer support Roku...why bother letting the users know, right?

RCER009
Level 8

Re: Accuradio station no longer functional on my TVs

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     Same thing here. No sound signal that I pipe into my receiver. No Joy. I used the star button on the remote and chose as message: "App not working". Are they listening?

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RCER009
Level 8

Re: Accuradio station no longer functional on my TVs

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Same thing here. No sound signal that I pipe into my receiver. No Joy. I used the star button on the remote and chose as message: "App not working". Are they listening?

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memar
Level 7

ACURADIO

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My acuradio has not connected since yesterday.

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forslar
Level 7

Re: Accuradio station no longer functional on my TVs

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05.02.2021, 9:50 a.m.

On the other hand, they do list Roku as a supported app on their help site, posted a mere 14 hours ago: 

post by Crystal E of Accuradio Support

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makaiguy
Community Streaming Expert

Re: Accuradio station no longer functional on my TVs

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https://accuradio.zendesk.com/hc/en-us/requests/new

I have used the above link to alert Accuradio to the problem.  It can't hurt for a few others to do the same.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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RCER009
Level 8

Re: Accuradio station no longer functional on my TVs

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OK, I've reported the issue to AccuRadio with the link provided. Thanks for the link,.

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