Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dws1
Level 7

Accuradio station no longer functional on my TVs

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Stopped working 2 days ago - none of my 7 TVs can activate it.  Icon is visible, but when selected, it loops back to Roku opening screen.  Please advise.

1 Solution

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makaiguy
Level 21

Re: ACURADIO

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Accuradio working for me tonight.  New build had been downloaded.

Accuradio ver 2.7 build 43

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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13 Replies
makaiguy
Level 21

Re: Accuradio station no longer functional on my TVs

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It's doing the same thing here, even after a remove-restart-reinstall, on my TCL Roku TV. Haven't tried on other Rokus yet.

Edited to add:

Roku ver 9.4.0 build 4210-93

Accuradio ver 2.7 build 42

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
Williamt100
Level 11

Re: Accuradio station no longer functional on my TVs

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I have noticed the same problem -- I went to the AccuRadio website, and it no longer lists ROKU among the  "apps" (at the bottom of the web page).

Roku 3500X
Roku 4400X
Roku 4661X
dws1
Level 7

Re: Accuradio station no longer functional on my TVs

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Well, that's probably the answer then.  Maybe they are not aware, or no longer support Roku...why bother letting the users know, right?

RCER009
Level 7

Re: Accuradio station no longer functional on my TVs

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     Same thing here. No sound signal that I pipe into my receiver. No Joy. I used the star button on the remote and chose as message: "App not working". Are they listening?

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RCER009
Level 7

Re: Accuradio station no longer functional on my TVs

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Same thing here. No sound signal that I pipe into my receiver. No Joy. I used the star button on the remote and chose as message: "App not working". Are they listening?

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memar
Level 7

ACURADIO

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My acuradio has not connected since yesterday.

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forslar
Level 7

Re: Accuradio station no longer functional on my TVs

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05.02.2021, 9:50 a.m.

On the other hand, they do list Roku as a supported app on their help site, posted a mere 14 hours ago: 

post by Crystal E of Accuradio Support

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makaiguy
Level 21

Re: Accuradio station no longer functional on my TVs

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https://accuradio.zendesk.com/hc/en-us/requests/new

I have used the above link to alert Accuradio to the problem.  It can't hurt for a few others to do the same.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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RCER009
Level 7

Re: Accuradio station no longer functional on my TVs

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OK, I've reported the issue to AccuRadio with the link provided. Thanks for the link,.

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